Your Technology, Handled — White Glove: What BerTech Does Today
A one-page look at BerTech's current services: software development, agentic AI building, IT management, CRM management, and cloud & website management — all delivered by a US-led team that works as an extension of yours.
Most of the businesses we work with don't want to become technology experts. They want their technology to work, their systems to talk to each other, and someone they trust to call when something needs to change. That's what we do.
BerTech is a US-led team that works as an extension of yours. We build it, we run it, and we treat it like our own business is on the line — because in a real sense, it is. Here's a straightforward look at the five areas where we help clients today.
1. Software Development
When off-the-shelf software stops fitting the way you work, we build what does. We take projects from first idea to production — and we stay on to maintain them.
- Custom web and mobile apps, internal tools, and client portals
- APIs and integrations that connect your systems
- Modern stacks with testing and CI/CD
- From MVP to production — built, shipped, maintained
2. Agentic AI Building
AI is most valuable when it does real work, not when it's another chat window. We build AI agents that plug into your existing tools and data, with the guardrails in place from the start.
- AI agents that do real work: triage, draft, update records, answer questions
- Built on your data, with knowledge bases and retrieval
- Human-in-the-loop guardrails and governance from day one
- Agents inside the tools you already use — Salesforce, Teams, Slack, email
3. IT Management
Day-to-day IT should be invisible. We handle the support, security, and vendor wrangling so your team can focus on the work that actually moves your business forward.
- Managed IT, helpdesk, and day-to-day support
- Security, access control, backups, and monitoring
- Vendor and infrastructure management
- Onboarding, offboarding, and device management
4. CRM Management
Salesforce is where we've spent a big part of our careers — more than 50 projects since 2015. Whether your CRM needs a cleanup, a rebuild, or a dedicated admin, we can take it on.
- Deep Salesforce expertise — Apex, LWC, Flows, and integrations (50+ projects since 2015)
- Admin-as-a-service, data cleanup, dashboards, and automation
- Buildouts, migrations, and CRM consolidations
- AI layered into your CRM where it pays off
5. Cloud & Website Management
Your website and cloud setup are often the first things clients see and the last things anyone has time to look after. We keep them fast, secure, and current.
- Website design, builds, hosting, and ongoing care
- Cloud setup and management, domains, and email
- Performance, uptime, and security monitoring
- WordPress and custom sites — maintained, not neglected
The Services Flyer
Prefer it on one page? Here is our current services flyer. You can also download the PDF at BerTechLLC.com/BerTech-Services-Flyer.pdf to share with your team.
Let's Talk
Whether you need one of these services or a partner across all five, we'd love the opportunity to work with you. Every engagement gets the same white-glove treatment: clear communication, honest recommendations, and a team that shows up.
Contact Phil Berry, Founder & CEO — phil.berry@bertechllc.com · (304) 542-5100 · BerTechLLC.com · Richmond, VA
Ready to hand off your technology?
Tell us what you're working on and we'll get back to you. We'd love the opportunity to work with you.